



AUTHOR SOLUTIONS OFFLINE
Strong understanding of the wider user journey, taking in digital and offline touchpoints.

Proven track record of cultivating or growing a brand’s audience through content, social media, or fostering other communities.Experience analyzing A/B test results, translating findings into stories, actionable insights and recommendations.Experience with designing email templates and editing html templates.Proficient in email marketing automation and understand fundamentals and implementation of SEM/Paid Search, SEO, and ABM.Experience owning end-to-end execution of campaigns: ideating, building, monitoring, optimizing, and measuring campaigns.Stay up-to-date with digital technology trends.Build relationships with customers, potential customers, industry professionals and journalists.Liaise with Development and Sales departments to stay updated on new products and features.Coordinate with all team members to ensure brand consistency.Organize and participate in events (digital and in person) to build community and boost brand awareness.Monitor and report on feedback and online reviews, then utilize testimonials in marketing initiatives where applicable.Create product pages for teachers to share with parents to make product purchases.Respond to comments and customer queries in a timely manner.Create and curate engaging text, image, and video content for social media accounts and email campaigns.Set and implement social media and communication campaigns to align with marketing strategies.Will act as the face and voice of our brand and manage all community communications.The goal is to make this a joyful and streamlined experience for potentially hundreds of teachers and thousands of students moving through the process at a time. Communicate directly with Teachers as they receive materials, conduct activities with their students, and return materials for book publication.You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You will be working closely with teachers (mostly), school principals and even parents. You ideally have a background in education or an interest in learning the best practices and paths to guide teachers through the Classroom Book process. We are seeking a COMMUNITY RELATIONSHIP MANAGER to be part of our growing team as we rapidly expand the program. At Author Solutions, we empower authors to write, publish and share books that enrich readers’ lives around the world.Īuthor Solutions has recently acquired the Six-Word Memoirs franchise, a bestselling book series, live event program, and popular lesson plan taught by teachers across the world, and we have recently launched Six In Schools, an initiative to empower any classroom to create their own Six-Word Memoir Classroom Book. We provide the technology and services that make publishing easy, affordable, and available to anyone, anyway, anywhere, anytime. We have served authors on every continent and in more than 120 countries around the globe. At Author Solutions, the world leader in supported self-publishing, we help authors publish the books they have always dreamed of publishing – more than 225,000 authors and more than 300,000 books.
